Around 1,000 passenger complaints have been received against Air India during the last three months related to various issues, including refund of fares, overbooking of flights, and staff behaviour, Minister of State for Civil Aviation V K Singh said on Monday. The Tata Group on January 27 took control of Air India after winning the bid for the airline on October 8 last year. “Ministry of Civil Aviation has been receiving grievances related to air transport, including Air India, on the various issues such as refund of fares, flight issues, staff behaviour, baggage issues, overbooking of flights, etc,” Singh said in his written reply to a question in Rajya Sabha.
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