Agree to disagree, I have been using their app continuously in allahbad a month back. And the ease of scrolling and the UI is too good. may be there was a one time issue with you.
and regarding their offers, its quite alluring – not giving any direct discount or cashback , rather giving extra burger or fries or shake as per your cart. this helps them also as they make almost 66% gross and this gives customer a very good feeling of getting real discount. so imo its a good cycle and system that they had created will help them get direct customer insights ( J-curve effect)
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