Lounge operators can’t be a competition for DreamFolks: Liberatha Kallat
“From the time we started working, all the marquee clients are continuing to work with us because they have seen the system and the services. We also manage the end-to-end programmes like providing training to the lounges, escalation management. We have a customer care service which is 24×7. It is a complete solution and the moat around the business is stronger.”
