Below is the extract fom conference call regarding collection efficiency which some boarder asked earlier:
Wane D’Mello: Okay, thank you. And one last question is just for the sake of investors like how do you
guys define collection efficiency so we are at 94%. So, you know what comprises the rest of the 6%?
Anuj Pandey: So, we define connection efficiency by current collection divided by current demand.
Typically, in other Financial Services Industry a lot of people give collection efficiency by dividing the total
collection by current due, if we do that, our connection efficiency would be closer to 99%. So, this rest 6%
is what flows into what we call buckets. The first bucket is called bucket X, typically in that bucket X our
resolution rates are around 97-98%.
| Subscribe To Our Free Newsletter |
