Personal experiences not always reflect the collective experiences, the conclusions we come to may not be the same conclusions that others have come to, and even we may not strictly adhere to our decisions of not using a particular service if we don’t have other options. Such personal experiences have a limited role in investing, and extrapolating them may not be the correct way.
Quantitatively speaking, negative feedback unless unanimous in most of the cases is negligible, it does not reflect in the numbers. So while we can develop a way of looking at businesses from our personal experiences and inferences and stay from certain businesses, market may think differently and reward those businesses, if the businesses keep growing.
Even I am wrong in a way in saying all of this, because these are my inferences, which are not shared by all.
Just saying.
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