Understanding IT sector

Few points to ponder:

• Coding as an activity is hardly 1/3rd (actually less than that) of the overall work in any IT project.

• Code is written in a business context, business context exists within a larger capability, the capability is at some lifecycle stage, the industry dynamics, competition, and so on. One can automate the bottom layers but it ain’t easy as you navigate the upper layers.

• Tech can/will help in productivity, and supplement decision-making but not replace humans for non-repetitive tasks. Case in point – self-driving cars. Despite all the hype for more than a decade now, here is what the flag-bearer Tesla said recently.

Service companies need to embrace these realities. It must be seen as an opportunity than to be threatened.