Introducing computer or internet or any technology in banking or Retail or any traditional business does not change basic business model & economics . The real gain happens when that technology is used for
- Breakthrough Consumer Insight to create new differentiated products
- Improve supply Chain by eliminating process .
Most new age companies started with this theme , but they lost the way in between when capital became cheap . They focussed on capturing revenues by buying out customer through discounts and freebies .
It will take a while to change the culture and focus back on basic . When that happen I will be interested in so called new age companies
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