They are in early development stage. Comparing data for two years is insufficient to declare any stagnation.
They have also mentioned that they focused on large customers despite taking a hit on the margins for forming/keeping a long term relationship with them.
Also, the ratio of Sales+Marketing+Customer Success+Operations+Purchasing employees to Product development (Engineering + IT + Business Development) is not as skewed as mature products have.
I see Engineering+IT+Business development as Capex and others as Opex.
(Not a hard line but a proxy to it for ecom and similar businesses. I understand eng does maintenance work and sales secure new long term clients etc. Its a comparison technique. Also, Linkedin data is incomplete)
Disc: Not invested yet
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