This episode also raises doubts about the large IT service providers like TCS.
We have seen this with Infosys as well in the past, when they were unable to deliver bug free software to Income Tax department in spite of large team working on it.
This looks like a wake up call for the customers of IT service companies that, you should select the vendors based on proper check lists and evaluation and not just based on their size.
Disclosure: Ex-IT professional with investments in TCS and HCL Tech.
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