To add my two cents –
Star Health insurance is also available to PNB customers (Insurance – Punjab National Bank). I recently went to a nearby branch of PNB, in Delhi, and workers over there were evangelizing it.
However, it appears that Star Health lags behind its competitors such as Niva Bupa, HDFC Ergo, and ICICI Lombard. The company has received negative reviews due to its poor claim ratio, especially during the challenging times of the Covid pandemic. These factors have contributed to a lower rating for Star Health insurance.
While it remains a viable business, it is clear that Star Health needs to take steps to improve its performance and enhance its offerings to compete effectively in the market.
I studied the market and performed a few scuttlebutts, it is evident that Star Health stands out as one of the most cost-effective and reputable brands in the industry. Star Health’s decision to offer affordable sum insured options such as 2L, 3L, and 4L is a positive step in the market. By providing budget-friendly options, the company aims to make health insurance accessible to a broader segment of the population. This strategy not only enhances their competitiveness but also demonstrates their commitment to catering to the diverse needs of customers.
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