Recently they stopped giving commission to Young Star product on new as well as renewal policies to retail agents. Also Family Health Optima having sum assured 5 lakhs and less they have stopped or reduced the commission on both new as well as renewal. For retail agents this is a big shock as they have to give service to these clients inspite of getting zero commission and retail constitutes 81% business.
They are rejecting claims ad-hoc citing a very arrogant reason like” No requirement of hospital admission” as if they are the specialist doctors. And if same claims are again pursued and put up, then passing at least 50% of such previously rejected claims…Something is seriously wrong with Star Health.
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