Deploying additional Central Industrial Security Force (CISF) personnel, providing real-time updates through social media, adding more immigration counters and ensuring 100 per cent manning of immigration counters – these are some of the steps that the Ministry of Civil Aviation (MoCA) is now taking in coordination with other stakeholders to avoid congestion at major airports during the upcoming festival season. During the last year’s festival and winter season, major airports in the country suffered from congestion due to lack of sufficient airport infrastructure, inadequate X-ray screening machines, bunching of flights at peak hours, as well as inadequate CISF and immigration personnel, the MoCA stated on Thursday. Civil Aviation Minister Jyotiraditya Scindia, after last year’s congestion issue, had asked major airports – including Delhi, Mumbai, Bengaluru, Hyderabad, Kolkata and Chennai – to identify bottlenecks and augment capacity to meet the growing passenger demand.
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