IDFC uses lots of data analytics & monitoring customer’s banking behaviour. The management has long experience of Retail lending and if one listens to CEO, he is comfortable growing the bank at 25% CAGR not more than that even though they have potential to exceed that. He is careful while lending to various customers that dont fit their lending criteria. They have serious focus on getting the money back plus the book is very granular.
I also keep getting the top up car loan offer. If a loan offer is given to one customer, it doesnt mean that same offer will be extended to all. Bank does lot of customised loans based on analytics and credit behaviour.
IMHO Its not right to say that bank is lending recklessly. Even during covid, retail portfolio and restructuring was not thar high.
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