For RA, you need a bachelors degree + 5 years finance experience OR
Just a masters degree in Finance related subjects (no work ex needed). If you can prove documentation on the 7 years of handling client queries, that could help. SEBI, the registration authority will have final say, so best might be to contact them and clarify what experience certification works for them.
Also refer to RA Master Circular https://www.sebi.gov.in/legal/master-circulars/jun-2023/master-circular-for-research-analysts_72612.html
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