In IT you need to understand ACV vs TCV. TCV is for example 10 M to 10 years is 100 M but the customer can come out of contract after 1 year there is no penalty in contracts.
ACV new business is measured if they are winning in the market place. and ACV *0,8 you can predic revenue for next year.
All the AMS and infra contracts have productivity built in which means that revenue will drop every year by 5 to 8 %. AMS multiyear deals are given based on cost savings . This has to covered by new deals .
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