I do not have any data metrics which talks about customer satisfaction. Check page 17-18 of the concall transcript below. They do mention about their customers raising thousands of feature requests to them using ‘My Analyst’. This I believe is a feature in their application.
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They have a renewal rate of 74%. You can read more about it in the below concall on page 18.
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They have not specifically spoken about training any AI model with the data that they have. They use hyperscalers to run their application. I haven’t found any mention of colocation data centers.
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