as expected 12-14% dip since morning…now howering around 10%…lack of deposit growth from new accounts will hurt but more than anything else, inspite of knowing pretty well that their IT infra is weak, they never bothered…have a look at any of their apps, web sites…zero thought (in fact, negative thought has gone into it…the whole thought process is to ensure that no one can navigate easily and make a mess seems to be the motto)…ease of use, scale up, security, aesthetics, listening to the customer, all sub zero to the core…if I were at the top, I will sack the entire IT team
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