After some of these events of Information Technology issues pertaining to HDFC Bank and Kotak Bank, it seems that, ICICI Bank is still the leader in comparison as far as Ease of Use, Navigation, Functionality is concerned. Having used websites of HDFC Bank and ICICI Bank and Many other banks, probably SBI and ICICI Banks seems to be doing better than other banks.
What could be the reason? Is it that, few banks are not investing properly to upgrade their IT infrastructure OR Is there any thing beyond what we can see as a customer?
Overall, it does not augur well for so called Digital Nation with largest population working in IT industry!!!
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