The company is in a fast moving tech market. To keep being relevant even the incumbents need to be on their toes and work hard to develop new products/offerings. Company spoke about this in last call.
Last year itself company added 2 new products and got some orders on them (Bharat Bill Payment & Online Dispute Resolution) to the 2 major existing product basked (i.e., TSP, API rail for payment aggregators)
Company also gave hint about working on 2 different new products. i.e, Payer solution and offline payment model and spoke of one of them giving some topline in FY25 itself.
Company is handling some crazy incremental volumes. Which often means, company has to constantly think of implement further scalability of it’s systems. Risk & fraud monitoring & compliances also become very very important as the UPI acceptability has grown. Then company has to make investment into AI/ML to see how they can fit into this ecosystem.
Company also has to hire top talents/product leaders who can manage these new lines of products from end to end and deliver to market. It also hired top HR & marketing talent last year to make the transition from being promoter led to more of an institution. Inspite of the scorching growth of around 130% cagr of last 3 years, it is still guiding for 75-100% growth for this year and working on future products.
So, i guess, we could give them some slack in understanding why the money is required. All of the above require money.
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