These are personal experiences and even these will vary. The unavailability of items can happen. If an order consists of 15 items, and 2 or 3 items are unavailable, I think, customers will place orders for the available items, and look for the rest elsewhere. What good is a service w.r.t technology and delivery time, if items are not available in required proportion? More so when there is competition.
Used Blinkit, satisfied with the service. No position in Zomato, interested in the business.
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