During Nitin Chugh’s time, it used to be a one-man show as evident from the concalls. He used to answer everything. Obviously, this was realized in hindsight and I didn’t pick it up at that time. But when Samit Ghosh and now Ittra Davis conducts conferences it has always been a team effort. They always let the respective dept. heads answer the relevant Qs.
This is surely not unique to Ujjivan as a company. Most companies operate as a team.
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