Great @opbasi
I’ll suggest few things as next steps.
- Don’t send the original share certificate unless asked for.
- The request letter must mention whatever you want – demat, dividend, etc.
- I used to send the documents via blue-dart though costly but was better to track.
- Once you’ve sent the documents, email them with the tracking ID, and once delivered, mail them the same along with the screenshot of the tracking ID.
This may not be the most efficient way but you’re likely to get a response once they received the docs. If someone has some more tips, do share here.