Very insightful interview. I think generally real estate investment is a bit subdued and housing demand to own is on track. Interesting to hear his confidence that it can grow 33% or better until 2020. May be its little bit on higher side of expectation. Nevertheless, I think they are doing all the right things, lowering the cost of funds, increasing the foot print, maintaining the NPAs and also maintaining spreads. Additional boost from uptick in economy, housing demand from smart cities and housing for all policy, will be boost.
Can anybody share how is their service quality compared to say something like ICICI, HDFC?
Has their efficiency increased? are they more electronic now than earlier? They had a very old style customer service earlier, also documentation wise..These things are also equally important to stay ahead in the race...
Disclosure: Invested since last 2 years.