Scuttlebutt analysis.
Recently, a relative of mine bought high end expensive bike. He wanted to get vehicle loan from idfc first ( as idfc first is one of the loan partner banks for that bike franchise ) , but as per him, idfc first’s due diligence & documentation was bit tough, they wanted good checks before loaning a customer.
So,he took loan from retail NBFC giant, who gave loan without any big due diligence, & quickly too.
His analysis,
Idfc first has far far better due diligence process than NBFC giant: 1-0
He was so impressed with representation & behavior of IDFC first employees that he eventually opened a savings account with idfcfirst – far better Customer service behavior- 2-0
Disc: Invested
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