Flipkart caught cheating by customer; Facebook outrage leads to suspension of sellers

Discussion in 'Must-Read Interviews, Articles & News Items' started by Vidhi Khanna, Jun 8, 2015.

  1. Vidhi Khanna

    Vidhi Khanna Active Member Staff Member

    Mar 19, 2015
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    Flipkart, one of the more popular e-retailers in India, was left embarrassed after a customer caught it cheating. Not just that, the customer posted the ‘evidence’ on Facebook on June 3 and that sparked instant outrage on the Internet with people giving their varied, often damning, views about e-commerce in general and Flipkart in particular.

    Defending its position, Flipkart issued a statement on June 6 stating that it is a marketplace that helps sellers connect with customers across the country. The company cracked down on the ‘cheating case’ and after carrying out an investigation of the incident and suspended the sellers.